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Seek Thermal Help & Advice





COMPATIBILITY & SOFTWARE ISSUES & QUESTIONS



Click Here for the Seek Thermal Compact Series Compatibility List.




The Android and iOS Seek Thermal apps require a minimum of Android 4.3 and iOS 8.0, respectively. The apps will not download if your smartphone does not satisfy the minimum requirement.





MOUNTING & ACCESSORY ISSUES & QUESTIONS




Customers will be delighted to know that they can now convert any Seek Thermal Compact imager into a low cost thermal weapon site. This can be done by purchasing a Seek Bracket Kit w/Cables in addition to a Seek Thermal Compact series thermal imager.

Click here to view Seek Thermal Imagers or click here to view the Seek Bracket Kit w/Cables






Some thicker smartphone cases (especially ruggedized ones) do not provide enough clearance around the connection port. To use the imager you must either remove the case, or attach the imager using an extender/adapter.





THERMAL IMAGING ISSUES & QUESTIONS



A microbolometer is a type of thermal sensor that detects IR wavelengths and allows thermal imaging devices to essentially 'see' heat signatures.





OTHER ISSUES & QUESTIONS



Seek Thermal products with the FastFrame designation are able to display images at an increased rate. While most Seek Thermal imagers have a frame rate of less than 9Hz, FastFrame imagers exceed 15Hz. The result is a much smoother motion in images.



Frame Rate, or Frames Per Second (FPS), refers to the number of frames that make up each second of a video image. The more frames per second the smoother the motion in an image will appear.

When capturing a static image with a stationary camera a slower FPS isn't that noticeable. When the subject or camera are moving, a slower FPS will result in a choppier image. As the FPS increases, that choppiness lessens and the image will appear much smoother.



Gorilla Glass is a brand of specialised toughened glass developed and manufactured by Corning, now in its fifth generation, designed to be thin, light and damage-resistant. Many Seek Thermal products utilise Gorillas Glass technology into their unit displays to increase the durability of the product.





SERIES OVERVIEWS



Please see the video below for the Seek Shot Series Overview.





Please see the video below for the Compact Series Overview.







HOW TO GUIDES



Please see the video below on how to isolate objects of interest with area boxes.





Please see the video below on how to perform editing & analysis.





Please see the video below on how to Use SeekFusion.





Please see the video below on how to use colour palettes.





Please see the video below on how to add multiple spot temperature readings.





Please see the video below on how to use high & low markers.





Please see the video below on how to take and review pictures.





Please see the video below on how to navigate the menu.





Please see the video below on how to set-up the device.