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Thomas Jacks is a privately owned business based in Stratford-upon-Avon and is a trade only distributor of Night Vision, Thermal Imaging, Day Optics, Trail Cameras, Bags & Packs and Accessories. We're looking for people to fulfil the following roles:




Title: Product Support Adviser - Electronics

Department: Technical

Reports To: Electronics/Electro-Optical Technician

Direct Reports: None

Based At: Apex House, Timothy’s Bridge Road, Stratford-upon-Avon

Job Purpose: To provide administrative and technical support and to assist in the test and inspection of consumer night vision, thermal imaging, optical systems equipment and related equipment.


Key Responsibilities:

• Maintain and update the product return (R.M.A.) system
• Receiving and despatching, documenting and recording product returns
• Assist with product spare part sales & supply
• Assist with technical queries (when appropriately trained)
• Assist in new product testing (when appropriately trained)
• Test and assist with minor repairs of products (when appropriately trained)


Person Profile:

• An appropriate level of technical knowledge and IT skills
• Strong analysis and practical problem-solving abilities
• Good customer service / communication skills
• Attention to detail and a passion for precision and excellence
• Willing to engage in a wide range of projects and support as appropriate
• A team player with the ability to work on their own under instruction


Qualifications/Experience:

• Good knowledge of electronics
• Preferably holding a C&G or BTEC electronics qualification
• Interest / experience in the use and application of electronic systems and related technologies is desirable but not essential
• Manual dexterity with intricate components will be an advantage
• Able to assist and resolve technical queries by phone



To apply for this position please click the link below. All applications must be with an up to date CV.
Apply Here




Title: Sales Executive

Department: Commercial

Reports To: Commercial Sales Manager

Direct Reports: None

Based At: Apex House, Timothy’s Bridge Road, Stratford-upon-Avon

Job Purpose: Working alongside the Commercial Sales Manager to maintain and improve existing customer relations whilst using their initiative to exploit new opportunities, increase revenue and grow market share.


Key Responsibilities:

• Providing pre-and post sale support to customers
• Gathering customer and market information
• Proactively telephoning customers and potential customers to promote our brands
• Assist with new product launches & merchandising initiatives
• Involvement in marketing, public relations and special promotions
• Attendance at trade exhibitions; game fairs and product demonstrations


Person Profile:

• Motivated individual that works well as part of a team
• Personable, organised and confident with excellent communication skills
• Literate with good numeracy skills
• Good administrative skills
• Experience or an interest in the outdoor / shooting market would be advantageous


Qualifications/Experience:

• Sales experience would be an advantage but not essential
• Good administrative skills including Microsoft Office


To apply for this position please click the link below. All applications must be with an up to date CV.
Apply Here